Data Deletion Policy

If you have interacted with us through WhatsApp messages, your data may include information such as:

• Your phone number
• Messages sent to our WhatsApp business account
• Order-related communication
• Customer support conversations

This information is used only for the purpose of:

• Processing and updating your orders
• Providing customer support
• Sending order notifications (such as order confirmation, shipping updates, and delivery status)

Requesting Data Deletion

If you wish to request deletion of your personal data associated with our WhatsApp services, you can do so by contacting us.

Please send your request to:

Email: support@suhira.in

Include the following information in your request:

• Your phone number used to contact Suhira on WhatsApp
• Your name (optional but helpful)
• Details of the deletion request

What Happens After Your Request

Once we receive your request:

• We will verify your request.
• Your WhatsApp conversation data and associated personal information will be removed from our internal systems where applicable.
• You will receive a confirmation once the deletion process is completed.
• Data deletion requests are usually processed within 7 business days.

Important Note

Some information related to completed orders may be retained for a limited period where required for:

• Legal obligations
• Accounting and tax compliance
• Fraud prevention

Such data will only be retained for the minimum period required by law.